orders/payment
Transmission of sensitive financial and payment
information is submitted on our secure https server. Under no circumstances
will we ask that you submit your payment information in a non-secure
environment.
Payment for orders may be made by check or money order, Visa or MasterCard,
or paypal.
shipping
orders are shipped via ups ground, 2nd day or
next day air depending on your selection
returns
or exchanges
GARMENTS:
returns
must be made within 10 days of reciept of merchandise, (and ONLY if
the garment is unworn, any returned garments that are found to have
been worn will be returned) after the 10 day time period no returns
will be accepted without approval
please make sure when shipping items back that they are properly packaged
and insured
shipping charges are non-refundable
if exchanging same product for different size please provide payment
for return shipping, this would be equal to original shipping amount
CUSTOM
GARMENTS:
For a period of 14 days after delivery Isabella Costumiere will perform minor repairs to garment at no cost. After 14 days any changes will incur
a charge. Isabella Costumiere is
not responsible for a corset made to incorrect measurements supplied
by customer or if customer changes weight/size after order is placed. Fit of overbust corsets cannot be guaranteed without a personal
fitting or mail order muslin. Any possible changes to order
must be made in writing prior to construction of garment and my incur
additional fees.
FABRICS:
ABSOLUTELY NO refunds/returns on fabrics, if you
need to sample a fabric for matching please use our fabric swatch service
prior to purchasing fabrics
privacy
Isabella Costumiere will not, under any circumstances
sell, distribute, or share your personal information to any third party
entity. We take great care to insure that your privacy is protected
and will only use this information in the manner implied by each form
on this web site.
Policy
on Unsolicited Email
Under no circumstances does Isabelle Costumiere
condone, encourage, promote, or participate in the act of sending unsolicited
email.
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